Our AI answers every call and schedules patients instantly—no more lost revenue due to missed calls. We’ll also provide a free ROI analysis to estimate how many more patients you could book.

When a potential patient reaches out—whether by phone, text, chat, or an online form—Brightli collects the essential details you need, based on your practice’s criteria. It can gather insurance information, treatment needs, and appointment preferences before passing the patient along to your team. Even if a caller asks to speak with your staff, Brightli ensures you get the right details upfront so you can focus on high-value patients instead of fielding unnecessary calls or chasing unqualified leads.

Our assistant is trained on the information on your website and anything else you want to provide so it can confidently answer questions about the business and dentists as well as common inquiries like insurance details, appointment availability, directions, and office hours. For complex questions, it can route the patient to the right person on your team.

Brightli understands when a call needs human attention and can seamlessly transfer it to your front desk or voicemail. Your staff will receive a note describing the interaction and how to help the caller. Patients will never feel ‘stuck’—they’ll always have an easy way to speak to a real person.

Absolutely. You know that missing a call or not responding fast enough can lead to patients going to your competitors. Our system responds to inquiries instantly on every channel, then nurtures leads with automated follow-ups, and schedules appointments for you. It ensures you never miss out on opportunities by staying on top of every customer interaction, so your calendar stays full with high-quality jobs.

Brightli isn’t meant to replace your staff—it’s designed to support them. Instead of being overwhelmed with calls, your team can focus on in-office patients while Brightli handles routine scheduling and follow-ups.

Absolutely. Brightli is fully HIPAA-compliant, meaning all patient data is handled with the highest security standards. We use encrypted communication and do not store sensitive patient health information.

Yes! Our AI works around the clock, responding to inquiries even after your team has clocked out. Whether it's late at night or over the weekend, the system engages with customers immediately, ensuring they don’t go elsewhere while you’re unavailable.

We will need to understand what PMS you use but our system integrates with many popular PMS's and we're working on adding more. We handle the setup to ensure it works smoothly with your current workflow, so there’s no disruption to your operations—just added efficiency. Even before integrating with a PMS we can save a huge amount of time for your staff scheduling and reaching out to patients.

Our system costs a small fraction compared to hiring additional staff members (who may or may not be reliable and calls in sick etc). The exact cost depends on your specific needs but there is typically a setup fee and an on-going monthly fee.

Absolutely. If you aren't making more money, we don't make any. Our systems are designed to generate immediate return on your investment, especially when compared to the cost of hiring additional staff members. If you are not satisfied within 30 days you may request a full refund. We also don't require long-term contracts.